{"id":1818,"date":"2025-12-05T21:19:15","date_gmt":"2025-12-05T19:19:15","guid":{"rendered":"https:\/\/hoteaceramic.ro\/?page_id=1818"},"modified":"2025-12-05T21:35:11","modified_gmt":"2025-12-05T19:35:11","slug":"livrarea","status":"publish","type":"page","link":"https:\/\/hoteaceramic.ro\/index.php\/livrarea\/","title":{"rendered":"Livrarea"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-text-align-center has-large-font-size\">Condi\u021bii de livrare \u2014 Hoteaceramic.ro<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">Ultima actualizare: 2025-12-05<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">Acest document stabile\u0219te condi\u021biile de livrare aplicabile comenzilor efectuate pe Hoteaceramic.ro. Prin plasarea unei comenzi, accep\u021bi condi\u021biile de mai jos.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">1. Aria de livrare<\/h2>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Livr\u0103m preponderent \u00een jude\u021bul Maramure\u0219.<\/li>\n\n\n\n<li>Pentru alte jude\u021be, livrarea se realizeaz\u0103 prin re\u021beaua Pallet-Track\/Pall-Ex (sau partener echivalent), \u00een urma unei confirm\u0103ri telefonice.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">Date operator:<\/p>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Adres\u0103: Strada Nisiparilor 33A, Baia Mare 430344, Rom\u00e2nia<\/li>\n\n\n\n<li>Telefon: 0743 514 208<\/li>\n\n\n\n<li>E-mail: office@hoteaceramic.ro (dac\u0103 este aplicabil)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">2. Metode de livrare<\/h2>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Livrare la domiciliu (la adresa indicat\u0103 \u00een comand\u0103).<\/li>\n\n\n\n<li>Ridicare local\u0103 (din punctul nostru de lucru din Baia Mare) \u2014 f\u0103r\u0103 tax\u0103 de livrare.<\/li>\n\n\n\n<li>Livrare pe palet (\u00een afara jude\u021bului) \u2014 prin Pall\u2011Ex; disponibil\u0103 pentru produse grele\/voluminoase.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">3. Tarife de livrare (Maramure\u0219)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">Tariful standard pentru livrarea \u00een jude\u021bul Maramure\u0219 este:<\/p>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>5 lei\/km + 0,25 lei\/kg.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">Detalii:<\/p>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Componenta \u201ekm\u201d se calculeaz\u0103 \u00een func\u021bie de localitatea selectat\u0103 \u00een checkout (distan\u021b\u0103 p\u00e2n\u0103 la adresa ta).<\/li>\n\n\n\n<li>Componenta \u201ekg\u201d se raporteaz\u0103 la greutatea total\u0103 transportat\u0103 (greutatea per cutie declarat\u0103 de produs \u00d7 num\u0103rul de cutii).<\/li>\n\n\n\n<li>Exemple:<\/li>\n\n\n\n<li>Localitate X la 30 km: fix 30 \u00d7 5 = 150 lei + 0,25 \u00d7 greutate total\u0103 (kg).<\/li>\n\n\n\n<li>Excep\u021bie:<\/li>\n\n\n\n<li>Baia Mare: tarif fix 50 lei (nu se aplic\u0103 componenta per kg).<\/li>\n\n\n\n<li>Ridicare local\u0103: 0 lei tax\u0103 livrare.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">Observa\u021bie: Greutatea folosit\u0103 pentru calcul este cea declarat\u0103 la produs; pentru produse cu \u201emp\/cutie\u201d, num\u0103rul de cutii se determin\u0103 automat (rotunjire \u00een sus).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">4. Livr\u0103ri \u00een alte jude\u021be<\/h2>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Pentru livr\u0103ri \u00een afara jude\u021bului Maramure\u0219, expedierea se face pe palet prin Pall\u2011Ex (sau partener).<\/li>\n\n\n\n<li>Taxa de livrare \u0219i timpii de tranzit variaz\u0103 \u00een func\u021bie de greutate, volum, loca\u021bie \u0219i acces.<\/li>\n\n\n\n<li>Este necesar\u0103 confirmarea telefonic\u0103:<\/li>\n\n\n\n<li>Te rug\u0103m s\u0103 suni la 0743 514 208 pentru informa\u021bii, cot\u0103 de pre\u021b \u0219i programarea livr\u0103rii.<\/li>\n\n\n\n<li>\u00cen unele zone pot exista costuri suplimentare (zone greu accesibile, localit\u0103\u021bi \u00eendep\u0103rtate, cl\u0103diri f\u0103r\u0103 lift etc.).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">5. Timpi de livrare<\/h2>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Comenzile confirmate se livreaz\u0103, \u00een mod uzual, \u00een 1\u20135 zile lucr\u0103toare \u00een jude\u021bul Maramure\u0219, \u00een func\u021bie de localitate \u0219i disponibilitatea produselor.<\/li>\n\n\n\n<li>Livr\u0103rile pe palet (alte jude\u021be) pot dura 2\u20137 zile lucr\u0103toare, \u00een func\u021bie de rut\u0103.<\/li>\n\n\n\n<li>Termenul maxim de livrare prev\u0103zut de OUG 34\/2014 este 30 de zile, dac\u0103 nu s-a convenit altfel.<\/li>\n\n\n\n<li>\u00cen perioade aglomerate sau \u00een caz de for\u021b\u0103 major\u0103 (condi\u021bii meteo severe, blocaje de trafic, s\u0103rb\u0103tori), termenul poate fi prelungit; te vom informa.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">6. Condi\u021bii la livrare \u0219i recep\u021bie<\/h2>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Livrarea standard se efectueaz\u0103 p\u00e2n\u0103 la poarta\/adiacent la trotuar (curbside); manipularea \u00een interiorul propriet\u0103\u021bii poate necesita servicii suplimentare.<\/li>\n\n\n\n<li>Te rug\u0103m s\u0103 verifici coletul\/paletul la recep\u021bie:<\/li>\n\n\n\n<li>Dac\u0103 observi deterior\u0103ri vizibile, semnaleaz\u0103 imediat curierului \u00een AWB (rezerv\u0103) \u0219i contacteaz\u0103-ne \u00een 24\u201348h, cu fotografii.<\/li>\n\n\n\n<li>Orice neconformitate trebuie notificat\u0103 prompt; omisiunea verific\u0103rii poate \u00eengreuna solu\u021bionarea.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">7. Costuri suplimentare \u0219i re-livr\u0103ri<\/h2>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Dac\u0103 adresa este incorect\u0103\/indisponibil\u0103, sau livrarea e\u0219ueaz\u0103 din motive independente de noi (client absent), pot exista costuri de re-livrare\/depozitare.<\/li>\n\n\n\n<li>Zone speciale\/greu accesibile pot solicita costuri suplimentare (se comunic\u0103 \u00eenainte de expediere).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">8. Return\u0103ri \u0219i anul\u0103ri<\/h2>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Drept de retragere: consumatorii pot renun\u021ba \u00een 14 zile de la recep\u021bie, conform OUG 34\/2014 (excep\u021bii: produse personalizate, m\u0103rfuri care se deterioreaz\u0103 rapid etc.).<\/li>\n\n\n\n<li>Pentru retururi:<\/li>\n\n\n\n<li>Anun\u021b\u0103-ne \u00eenainte (telefon\/e-mail).<\/li>\n\n\n\n<li>Ambaleaz\u0103 corespunz\u0103tor; taxa de retur este, de regul\u0103, suportat\u0103 de client dac\u0103 motivul nu \u021bine de o neconformitate.<\/li>\n\n\n\n<li>Anul\u0103ri \u00eenainte de expediere se pot face f\u0103r\u0103 costuri; dup\u0103 expediere pot exista costuri de transport\/manipulare.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">9. Pre\u021buri, taxe \u0219i facturare<\/h2>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Pre\u021burile aflate pe site includ TVA (dac\u0103 nu se precizeaz\u0103 altfel).<\/li>\n\n\n\n<li>Taxa de livrare se calculeaz\u0103 automat \u00een checkout, conform regulilor de mai sus; pentru zone speciale \u0219i livr\u0103ri pe palet \u00een alte jude\u021be, cotarea final\u0103 se confirm\u0103 telefonic.<\/li>\n\n\n\n<li>Factura este emis\u0103 la confirmarea comenzii\/expediere.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">10. Protec\u021bia datelor<\/h2>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Prelucrarea datelor pentru livrare se realizeaz\u0103 conform Politicii de confiden\u021bialitate \u0219i GDPR (datele tale sunt partajate doar cu curierii\/procesatorii necesari execut\u0103rii comenzii).<\/li>\n\n\n\n<li>Vezi <a href=\"https:\/\/hoteaceramic.ro\">Politica de confiden\u021bialitate<\/a> pentru detalii.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">11. Reclama\u021bii \u0219i solu\u021bionare litigii<\/h2>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Pentru reclama\u021bii: contacteaz\u0103-ne la 0743 514 208 sau la adresa de e-mail publicat\u0103 pe site.<\/li>\n\n\n\n<li>Platforma european\u0103 de solu\u021bionare online a litigiilor (SOL): https:\/\/ec.europa.eu\/consumers\/odr<\/li>\n\n\n\n<li>ANPC: https:\/\/anpc.ro<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">12. For\u021b\u0103 major\u0103<\/h2>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Nu suntem responsabili pentru \u00eent\u00e2rzieri cauzate de \u00eemprejur\u0103ri de for\u021b\u0103 major\u0103 (condi\u021bii meteo extreme, blocaje logistice majore, pandemii, calamita\u021bi etc.). Vom comunica statusul \u0219i alternative rezonabile.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">13. Modific\u0103ri<\/h2>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Ne rezerv\u0103m dreptul de a modifica aceast\u0103 politic\u0103; orice schimbare semnificativ\u0103 va fi publicat\u0103 pe site. Data ultimei actualiz\u0103ri este indicat\u0103 \u00een partea superioar\u0103.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">14. Contact<\/h2>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\" class=\"wp-block-list\">\n<li>Adres\u0103: Strada Nisiparilor 33A, Baia Mare 430344<\/li>\n\n\n\n<li>Telefon: 0743 514 208<\/li>\n\n\n\n<li>Site: https:\/\/hoteaceramic.ro<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-right:var(--wp--preset--spacing--30);margin-left:var(--wp--preset--spacing--30)\">Dac\u0103 ai nevoie de clarific\u0103ri suplimentare cu privire la livrare sau costuri, te rug\u0103m s\u0103 ne contactezi \u00eenainte de plasarea comenzii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Condi\u021bii de livrare \u2014 Hoteaceramic.ro Ultima actualizare: 2025-12-05 Acest document stabile\u0219te condi\u021biile de livrare aplicabile comenzilor efectuate pe Hoteaceramic.ro. Prin [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1818","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Livrarea - Hotea Ceramic - Outlet de gresie import Italia in judetul Maramures<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hoteaceramic.ro\/index.php\/livrarea\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Livrarea - Hotea Ceramic - Outlet de gresie import Italia in judetul Maramures\" \/>\n<meta property=\"og:description\" content=\"Condi\u021bii de livrare \u2014 Hoteaceramic.ro Ultima actualizare: 2025-12-05 Acest document stabile\u0219te condi\u021biile de livrare aplicabile comenzilor efectuate pe Hoteaceramic.ro. 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